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Frequently Asked Questions

How do I know which size thobe to order?

We provide a detailed thobe size chart on our website to help you choose the perfect fit. If you're still unsure, our customer service team is happy to assist you with personalised sizing advice.

Can I customise my thobe?

At the moment, we offer pre-designed premium thobes in a range of sizes and colours. If you’re looking for a custom design or special tailoring, get in touch — we may be able to help depending on your request.

Are Qalbi thobes suitable for all seasons?

Yes — our high quality thobes are crafted from breathable fabric, making them ideal for both warm and cool weather. Plus, our water-repellent thobes keep you dry and protected during rainy seasons.

How should I care for my thobe?

To preserve the quality of your designer thobe, we recommend using mild detergents and washing the garment inside out. Always separate similar colours to avoid colour transfer, and select a gentle wash cycle to maintain the fabric's integrity. After washing, air dry your thobe to prevent shrinkage. When ironing, be cautious around embroidered areas to avoid leaving marks on the fabric.

What shipping options do you offer?

We offer nationwide shipping across the UK, as well as international delivery to the US and Europe. Shipping prices and options are shown at checkout. All orders come with email tracking for peace of mind.

Do you offer free returns or exchanges?

Returns are accepted at the customer’s expense. For full terms, visit our Returns & Exchanges page.

Do you offer larger sizes or children’s thobes?

If a specific size isn’t listed, it’s not currently available — but we’re working on expanding our range, inshaAllah. With your continued support, we aim to launch children’s thobes and additional sizes for men soon.

Is my payment information secure?

Absolutely. We use encrypted payment gateways and industry-standard security to ensure your personal data is always protected.